Q. What is phishing?
A. Online phishing (pronounced "fishing") is a method of identity theft that tricks you into revealing personal or financial information online. Phishers use phony Web sites or deceptive e-mail messages that mimic trusted businesses and brands in order to steal personally identifiable information such as usernames, passwords, credit card numbers, and billing information.

Q. How should I know, if it is Phishing email?
A. Phishing scam will ask you for personal information. Any email that you get from a reputable institution - Samba, eBay, Amazon, etc. - will NEVER EVER ask you for your password or your other personal information.
The message appears to be coming from Samba or another website that asks you to take action of some sort (e.g., update account information). It is the type of information that's being requested that should serve as a warning to you. Do not respond to the following:
  Urgent requests for personal financial information.
  Alarming statements that tell you to act immediately.
  Requests for "restricted" information including usernames, passwords and Account numbers
  Messages with an unusual From address or an unusual Reply-To address.
Sample Bogus sites
Note that above screen shot appear to be legitimate but it is not. Browser address bar shows URL other then of Samba.
Samba will never ask you for your username or password, or restricted data, through email, phone, text or other means.

Q. What if I receive a phishing email?
A. You must do the following actions,
  Do not respond to the email.
  Immediately forward that email to sambacare@samba.com.
  Delete email without clicking any link in the message.
  Never dial any phone number mentioned in the emails.

Q. What if I receive a phone call asking for my personal details?
A. Samba will never call you and ASK your personal details. Such Phone calls are NOT legitimate. In case of such request, call SambaPhone and tell them Caller ID.

Q. If I find a Web site I think is phishing, how do I report it?
A. Report a phishing Web site by calling SambaPhone or by sending website URL to sambacare@samba.com and we'll investigate.

Q. What should I do if I think I've entered my personal or financial information into a phishing Web site or I've been a victim of phishing?
A. Immediately do the following:
 Contact SambaPhone and tell them about the email and what sort of information    you have entered.
 Follow SambaPhone personals instructions.
 Change the passwords or PINs on all your online accounts immediately.

Q. How did the phishers get my email address?
A. Phishers do not target individuals, but send out thousands of scam emails to randomly generated email addresses, in the hope that just a few will be successful. They also search the web for valid addresses they can use, and swap this information with each other. If you have ever posted on an internet forum or published something on the web, there's a good chance your address is out there somewhere just waiting to be found. If you have fallen victim before, your address is normally added to a list of 'easy victims', and you are likely to then receive even more scams.
"Forwarded" emails are also good source of email addresses. Spammers also start such email in hope to get list of live email address. Refrain from forwarding email or if it is necessary then remove all email address from the email before ending it.

Q. What can I do to help protect myself from online phishing?
A. Be defensive with your personal information. Samba will never ask you, your personal information such as passwords, account numbers through emails.
 Be cautious about providing sensitive data in an e-mail message,instant message, or    pop-up window.
 Be wary of clicking links in e-mail messages and instant messages.
 If you are going to visit any site where you intend to enter your account details or    similar, you should only go there by typing the site's address directly into the    browser address bar, not by clicking a link in an email. This is the only way to be    sure you are visiting the real site and not some sort of spoof.
  Never give out your personal details.

Q. Does Samba ask users to supply their ID and password via email?
A. No. Under no circumstances Samba will ever request you to provide or confirm your ID and password via email. You should never divulge your Samba password to anyone in any case.